This policy is a working draft written for this specific site and the way it actually handles data. It should be reviewed by counsel before launch.
Who this covers
This policy applies to information collected through this website. It is published by the entity identified in the footer of this site.
What we collect
Information you give us. When you submit a form, we collect the name, phone number, email address, city, and description of your project that you enter. If you email or call us, we keep that correspondence.
Information collected automatically. Standard web analytics — pages visited, approximate location derived from IP address, referring source, and device type. This site does not use advertising trackers or third-party marketing pixels.
What we do with it
We use what you submit to respond to your request, prepare an estimate, schedule and perform work, and follow up afterward. Project information is stored in our customer management systems.
We do not sell your information. We do not share it with third parties for their own marketing.
We share information only with service providers who help us operate — the systems that route and store form submissions, our scheduling and customer management software, and, where a project involves an insurance claim, with your insurer or adjuster at your direction.
How long we keep it
Project records are retained for as long as needed for warranty, tax, and legal purposes. Form submissions that do not become projects are retained for a limited period and then removed.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, subject to records we are required to retain. Contact us using the details in the footer.
Text messages
If you give us your mobile number, we may text you about your project. Reply STOP to opt out. Message and data rates may apply.
Cookies
This site uses only what is necessary to serve pages and measure traffic. It does not set advertising cookies.
Changes
If this policy changes, the date at the top of this page changes with it.
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